Storm Damage

Commonly Asked Questions

Will the storm damage be covered by my insurance?

This answer lies in your insurance policy. A representative from your insurance carrier will be able to answer any questions that you have regarding coverage. As a certified restoration firm, Berks ∙ Fire ∙ Water Restorations, Inc.℠ works with you and your insurance company to make the process as smooth as possible.

What are my responsibilities as an insured?

To protect your property from further damage. This may include boarding up the property, drying the affected areas and protecting the property from weather. Berks ● Fire ● Water Restorations, Inc.℠ can provide all necessary emergency and mitigate services 24 hours a day seven days a week.

What if I can not live/work in the property?

Your policy will address available coverage for “Additional Living Expenses” and/or “Loss of Use”. A representative from your insurance carrier will be able to answer any questions that you have regarding coverage. Berks ● Fire ● Water Restorations, Inc.℠ can assist with any relocation needs.

How to prevent storm damage?

●Secure lawn furniture, outdoor decorations, trash cans, or anything else that could become a hazardous flying object.
●Clean up yard debris and leaves from gutters or roof areas.
●Be prepared for power outages. In case of a long term outage, it may be a good idea to have a generator or a secondary heating source ready.
●Check your sump pump.
●Be cautious of trees around your area.

In case of a power outage?

●With power outages, you should have battery backed up smoke detectors, sump pumps and carbon monoxide detectors. If you already have them, they should be checked.
●Make sure flashlights are easily accessible and have new batteries. Make sure cell phones are fully charged.
●If a power line is down on your property do not go near it, call the power company.
●Have a list of emergency contacts and all utility companies.

If your property has water damage:

Report water damage to your insurance agent. Call a certified restoration company to mitigate to avoid secondary damage. Be cautious of the possible contaminants in the affected environment and contents. Do not allow children, pets, or elderly in the affected areas.