This answer lies in your insurance policy. A representative from your insurance carrier will be able to answer any questions that you have regarding coverage. As a certified restoration firm, Berks ∙ Fire ∙ Water Restorations, Inc.℠ works with you and your insurance company to make the process as smooth as possible.
What are my responsibilities as an insured?
To protect your property from further damage. This may include boarding up the property, drying the affected areas and protecting the property from weather. Berks ∙ Fire ∙ Water Restorations, Inc.℠ can provide all necessary emergency and mitigation services 24 hours a day seven days a week.
What if I can not live/work in my property?
Your policy will address available coverage for “Additional Living Expenses” and/or “Loss of Use.” A representative from your insurance carrier will be able to answer any questions that you have regarding coverage. Berks ∙ Fire ∙ Water Restorations, Inc.℠ can assist you with any of your relocation needs.
What products do you use to clean the damage?
Restoration companies use a variety of products depending on the circumstances. You may ask your representative to provide you with MSDS sheets for any products being used in your property. Advise a representative if you or any members of the property have any chemical sensitivities or other health concerns that you feel may be relevant.
Please contact Berks ∙ Fire ∙ Water Restorations, Inc.℠ 24 hours a day seven days a week with any questions or concerns throughout the restoration process. At the time of the initial emergency, numerous emergency and insurance personnel will be giving you a lot of information and instructions. It is normal to have questions throughout the process and we are here to help you.
Report vandalism damage to your insurance agent and police department.
Call a certified restoration company to secure property and mitigate damages.
Document damages with photographs.
Do not allow children, pets or the elderly in the affected areas.
Do not tamper with anything that could be evidence.
Notify your BFW representative immediately of any concerns with items of high sentimental or real value. Survival rates of items that receive immediate restoration attention are much higher.
A Recognized Leader in the Restoration Services Industry
In-depth Insurance Knowledge & Construction Experience
With just one call, you will get the benefit of one company convenience for restoring your damaged property. Our complete restoration approach involves the coordination and supervision of every facet of the project, ensuring the best possible service.
We deal directly with the insurance provider, helping to satisfy the needs of the property owner.
After choosing Berks ● Fire ● Water Restorations, Inc.℠, a skilled Project Manager assists you, the property owner, through the restoration of your damaged residential or commercial property. The Project Manager will guide you not only through all facets of the restoration process but the reconstruction and insurance steps as well. Our complete restoration approach ensures the property owner the best possible service from start to finish. As part of our approach, you can always speak to a live operator 24 hours a day seven days a week.